Withdrawing Your Balance Back to Your Wallet
When you are ready to move funds out, go to the same cashier section and choose withdrawals. Select whichever wallet you used to deposit — bKash, Nagad or Rocket — enter the amount you want to pull out, and submit the request. We process withdrawals in the order they arrive. If your account has not completed identity verification yet, we will ask
you to finish that step before the payout moves forward. This keeps your wallet safe and stops anyone else from redirecting your funds. We do not promise a specific payout window, but completing verification ahead of your first withdrawal keeps things moving without a hold-up.
- Go to Withdrawals — From the cashier, switch to the withdrawal tab and select your preferred wallet — bKash, Nagad or Rocket.
- Enter the Amount — Type the amount you want to withdraw. We show any minimum requirement on the same screen.
- Complete Verification — If your account still needs identity confirmation, complete it now so the payout is not held.
- Confirm and Wait — Submit the request. We review and dispatch it; your wallet will receive the funds once processing is done.