Reference

Terms and Conditions That Cover Your Account

These terms set out what you agree to when you open and use your tk168 account — covering deposits through bKash, Nagad, or Rocket, gameplay access, withdrawals, and account conduct.

Account eligibility appliesLocal law governs accessbKash, Nagad, Rocket coveredWithdrawal rules insideAccount conduct standards
tk168 Terms and Conditions That Cover Your Account
TERMS HELP DESK

Contact Us About These Terms

If any part of these terms is unclear, or if you believe your account has been actioned in a way that contradicts them, reach our support team directly. We handle terms-related queries through live chat and email, and our Bangladesh support team can walk you through the specific clause that applies to your situation. Players in Dhaka and elsewhere across the country use the same contact paths below.

Live Chat Open the chat window from any page on tk168. Our team handles terms and account queries during extended support hours and responds in English.
Email Support Send a detailed message to our support address for written records of any terms dispute or account review request. We reply within one working day.
Account Help Centre The Help Centre covers common terms questions — from account suspension rules to withdrawal verification steps — with clear answers for each scenario.
HOW WE HANDLE ACCOUNTS

Account Security and Data Under These Terms

Your account data and transaction records are held securely and used only for the purposes described in these terms. We do not sell your personal details to third parties. If you want to know what we hold, request an account data summary through our support team.

Account Security

Login is protected by OTP verification tied to your registered mobile number. Suspicious access triggers an automatic lock; you unlock it by confirming identity through support.

Transaction Records

Every bKash, Nagad, and Rocket transaction is logged against your account. You can request a full statement through the support team at any time under these terms.

Data Retention

We keep account records for the period required under applicable regulations. When you close your account, we retain transaction history for the legally required window before deletion.

Requesting Changes

To correct account details or exercise rights over your data, contact support with your registered mobile number and the specific change you are requesting. We verify identity before any change is applied.

Common Questions About These Terms

Here are the questions we hear most often about how these terms work in practice — from account eligibility to what happens during a dispute.

These terms apply to anyone who registers and uses a tk168 account. Access depends on your local law and whether your region is currently eligible — confirm this before opening an account.

No. Deposits must come from a payment account registered in your own name. A bKash or Nagad account belonging to a third party will be flagged and the transaction held for review.

Depending on the breach, we may suspend your account, restrict withdrawals, or close the account permanently. You will be notified by the contact details on your profile and can respond through support.

Contact live chat or email support with your transaction reference and the amount in question. We check the record against our payment logs — for bKash and Nagad, this usually resolves within two working days.

We post updates at this address before they take effect. Continuing to use the platform after the effective date means you accept the updated terms. If you disagree, close your account first.

Our support team can point you directly to the relevant section. Send the short description of your situation via live chat or email and we will reference the exact clause that applies.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.